Notice and Apology
Regarding Shipping Schedule Change
Thank you for always choosing Top Performer.
This is Takahashi, the representative.
We regret to inform you of a change in the shipping schedule for your ordered products. We sincerely apologize for any inconvenience this may cause, especially as you eagerly await your order.
■ Affected Customers
This applies to customers who were previously notified of shipping between May 5th and May 7th.
■ New Shipping Schedule
Due to manufacturing and logistics circumstances, the schedule will change as follows:
■ Check Order Status
You can check your current order status from My Page.
If you have any questions, please feel free to contact us.
■ While you wait
To help you make the most of the waiting time, here are some tips on how to start using your product once it arrives.
1. Decide which shoes to wear first
We recommend putting them in your athletic shoes or the pair you wear most often.
2. Check how to cut them
It's easy to cut them by removing the original insoles from your shoes and tracing their shape.
3. When it arrives, first "just stand on it"
A slight unfamiliar feeling on the soles of your feet is a sign that your body is adapting to a new state. Pay attention to that small change.
We appreciate your continued patience as we prepare your shipment.
Our entire company is working together to expedite delivery as much as possible.
We are committed to delivering products that meet the expectations of all our customers who have placed orders.
Top Performer LLC
Representative Employee Ryosuke Takahashi